Comprehensive internal and external safety audits

Our safety philosophy is simple: We Put Safety First. Your work will be completed in a timely and efficient manner, without risking the safety of our workers, your staff, or facility.

A core value of DAEL Thermal is that each person must be appropriately and adequately qualified to effectively discharge their responsibilities from a technician in the field to our administrative staff.

DAEL’s health and safety management system has been developed, implemented and evaluated on an annual basis through comprehensive internal and external audits.

Safety awareness, training, and safe work practices are an effective risk-reduction solution. They are designed to keep our employees safe which demonstrates our due diligence.

Experienced licensed technicians have G1, 313A, 313D, 308A, and various other health and safety certifications unique to their role. All employees receive ongoing training and are recertified annually.

We keep up-to-date with knowledge of the TSSA Codes and Standards and an understanding of how they apply to both DAEL and our customers.

The TSSA completed a routine Compliance Audit in March 2016 reconfirming our compliance with the Act and regulations. As part of the routine process, the inspector randomly selected three addresses from our invoices for work performed on installations, service and/or maintenance.

We have a designated DAEL employee responsible for managing our Health and Safety Program who reports directly to the General Manager because of the importance of the role. Her responsibilities include:

• Conducting internal safety management audits.
• Interviewing each staff person.
• Reviewing their electronic logbooks and observes their techniques.
• Evaluating how well each employee can identify, assess, and control risks of both your staff and facility to ensure its safe and efficient operation.
• Advising management and developing a proactive action plan, if required.